Shipping and Returns

SHIPPING COST

The shipping cost is calculated based the weight of the package and the destination. You will be able to see the amount at the checkout just before you proceed with the finalization of your order.

We offer free shipping for orders of a minimum amount of 125 Euro for *Europe and of 160 Euro for US and Canada.

*The List European countries to benefit the free shipping is the following: Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Republic of Moldova, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.

If your country is in Europe but not on the list, it is because we haven't found yet the right partner to proceed with free shipping to you. But we are working on it.

If you have any questions regarding shipping feel free to contact us: contact@karurasports.com

RETURN POLICY

At Karura Sports we are committed to making sure that you are satisfied with your purchase. In the case that your purchase is not what you expected; you are free to return it within 30 days of your purchase date on products in stock and 30 days from the reception date of the delivery on pre-ordered products.

The returned item must be unworn, unwashed and unaltered, for us to accept the claim.

We try to make the process as easy as possible, so you are free to return the products if:

- The Size or Cut is not what you expected.

- The color or the design does not match the color of your eyes.

- The design doesn’t look cool enough on you.

- The quality of the product is not to your liking.

 

Let us help you:

If you wish to return an item let us know via email at customer.service@karurasports.com with the following information:

 

Full Name of the Customer: ________________________

Order Number: #______

Product you wish to return: __________________________

Reason of returning the item(s): ________________________

 

We will do everything for the process be smooth and easy.

 

Return Shipping Cost:

The shipping cost for the return is payable by the customer.